С этого письма началась моя не долгая переписка с сапортом Hello,
Your order defect rate is higher than the goal of less than 1%. As a result, you may no longer sell on Amazon.com, and your listings have been removed from our site.
Please ship any open orders. If you have funds in your account, they will be available after any amounts paid for A-to-z claims or chargebacks on your orders have been deducted. This usually takes about 90 days, but funds may be held longer.
You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please send an email to payments-funds@amazon.com.
If you want to appeal this decision, click the Appeal button next to this message on the Performance Notifications page in Seller Central (https://sellercentral.amazon.com/gp/customer-experience/perf-notifications.html).
If you have questions about this email, you can ask our Seller Performance team to contact you:
https://sellercentral.amazon.com/cu/contact-us/cmn/SPERFORMANCE Sincerely,
Seller Performance
Amazon.com
Sincerely,
Seller Performance Team
Amazon.com
http://www.amazon.com
